Terms and Conditions
This website is operated by Tapper Collective AB company registration number 559099-6277, Address: Västerled 20, 167 55 Bromma, Sweden. Throughout the site, the terms “we”, “us” and “our” refer to Tapper Collective AB. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and / or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer’s monitor display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ORDER CONFIRMATION
After your order is placed and received by us you will receive an electronic order confirmation to your email address. This works as a confirmation of your purchase. Please make sure to enter your email address correctly when placing your order and that you use this email in all correspondence with us. The order confirmation you receive from us also serves as proof of purchase.
SECTION 7 – PAYMENTS
Your payment can be made by using Visa, MasterCard, AMEX, Maestro, PayPal, Apple Pay, Google Pay, Klarna or Shop Pay securely over the Internet. All of you card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. We will not charge any extra costs for payments by card. Please note that your bank may charge an additional fee depending on your card and bank. If payment for your order fails, we may automatically cancel your order.
SECTION 8 - DISCOUNT CODES
If you have obtained a Discount Code, please note that you must enter the code during the checkout process of your purchase and no later for it to have effect on the purchase.
SECTION 9 – IMPORT DUTIES AND TAXES
The prices displayed on the website, www.gettapper.com, include VAT, as per the applicable legislation.
If an order is shipped to a delivery address outside the EU, you may be subject to import duties and taxes applicable when the shipment reaches the delivery address. You as a customer are fully responsible for payment of any such import duties, taxes or similar fees.
We have no control over these charges and they may vary from one country to another. If you have any questions in this regard you should always contact your local customs office.
For UK customers we include duties and taxes on all orders under the value of £135 GBP. For orders over the value of £135 GBP you, as the receiver, are liable for the total duties and taxes incurred as advised by the transportaion company. The carrier will contact you, advise on these fees and request payment prior to delivery. Duties and taxes are calculated based on current rates applied by HMRC and questions regarding duties and taxes are best answered by the carrier or HMRC. We are unable to refund any taxes and duties paid directly to the carrier or HMRC.
We are registered with VOEC (Vat On E-Commerce) in Norway which means that VAT will be collected upon purchase on our site for all Norwegian orders and subject to simplified customs procedures with no customs declaration on goods below NOK 3,000. It is important to understand that the threshold of NOK 3,000 is not determined by the total value of the order but by the value of each item in the same order. Shipping and possible insurance costs are not included when calculating the threshold.
RETURN AND REFUND POLICY (SECTION 10 OF TERMS AND CONDITIONS)
As a consumer, you have the right to return an order to us within 30 days from receiving the order. This right applies only if the product and its original packaging can be returned in the same condition as the received products purchased directly from www.gettapper.com and must be returned to our central warehouse for a return and refund to be made. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Tapper products not purchased through www.gettapper.com is not covered by our return policy. Gift cards are not refundable.
Please contact us via the Contact Form in the footer to create a return. A return label will be issued and emailed to you.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
* Tapper does not provide free return shipping. The cost of the return shipping, 24.90 EUR, will be deducted from your refund. Please note that Tapper does not refund any shipping or customs fees that have been paid by the customer.
* Orders that have been sent with Free Shipping will be charged shipping if these orders are returned due to unsuccessful - or refused - delivery.
* Your refund will not be approved if the product is damaged due to you not having followed the instructions on the product packaging.
* If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or original method of payment, there is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us via the Contact Form in the footer.
* If you've received our product as a gift and would like to make a return, the refund will be paid out to the original method of payment, i.e. the card or account used to make the purchase.
* Tapper does not offer exchanges.
SECTION 11 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Return Policy.
SECTION 12 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 14 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 15 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall We, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 16 - INDEMNIFICATION
You agree to indemnify, defend and hold us and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 17 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 18 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 19 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Swedish law and any dispute arising out of or in connection thereto shall be settled by the District Court of Stockholm as first instance.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us via the Contact Form in the footer.
When you visit the Site (www.gettapper.com), we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number. We refer to this information as “Order Information”.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular your IP address) and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We only share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you subscribe to our newsletter you also consent to us sending you targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising at anytime by sending us an email via the Contact Form in the footer.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please email us via the Contact Form in the footer or contact us by ordinary mail at the address below:
Tapper Collective AB (Controller of Personal Data)
167 55 Bromma
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will keep your Personal information for six months to fulfill our obligations unless we are required by law or other circumstances relating to you purchase to keep them for longer.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via the Contact Form in the footer.
SECTION 22 – FORCE MAJURE
We have no liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. As the release factor should be considered include government intervention, new / amended legislation, lack of state, war, fire, flood, labor disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers and the company is exposed to criminal activity that affects activities.
SECTION 23 – INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights, such as trademarks and copyright, on the website and the material published on it are owned by us if not explicitly stated otherwise. Any use of the site or its content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the prior written permission from us.
Tapper is a trademark owned by Tapper Collective AB and not in any way affiliated with Apple Inc. Apple is not responsible for the operation of the devices provided by Tapper Collective AB or the devices compliance with safety and regulatory standards. AirPods is a trademark of Apple Inc., registered in the U.S. and other countries.
The www.gettapper.com website may include user generated content from for example social media applications. We do not claim any ownership in rights in such content (images, photos, videos etc.) and take no legal responsibility for it. In case you suspect a violation of copyright, or any other right, or otherwise is offended by such content, please contact our customer service via the Contact Form in the footer.
SECTION 24 – RETENTION OF TITLE
All products remain in our property until full payment is made.
SECTION 25 - PRODUCT INFORMATION
The product images and information texts available reflect the product as much as possible. We reserve the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance of the products. The pictures may differ depending on the color settings in your computer. All pictures should be seen as illustrations only, and do not guarantee correct appearance and characteristics.
Tapper Collective AB’s physical product(s) are not suitable for, and should always be kept out of reach from, children. The product(s) are not edible and may cause choking if ingested or used improperly and not for its intended purpose.
Tapper Collective AB is under no circumstances, unless required by law, responsible for your loss of the product(s) or any damage caused to the product(s), AirPods, iPhones or similar earphones or mobile phones used together with the product(s). In no event, unless required by law, shall Tapper Collective AB be liable for any direct, indirect, punitive, incidental, special or consequential damages whatsoever arising out of or connected with the use or misuse of the product(s).
AirPods and / or iPhone are not included in the product(s).
Hold the plastic shell when you attach and detach the AirPods. Do not pull the strap / chain.
SECTION 26 - FRAUD
Tapper Collective AB reserves the right to cancel a purchase if any suspicion of fraud or similar behavior is raised. All such suspicious activities are reported to the authorities.
SECTION 27 – GOVERNING LAW AND JURISDICTION
These terms and conditions and your use of the www.gettapper.com website are governed by Swedish law and as far as permitted by law, Swedish courts shall have exclusive jurisdiction of any dispute arising from or in relation to these terms and condition and your use of the website, subject to Tapper Collective’s right to initiate proceedings against a customer at his/her place of residence.
SECTION 28 - MISCELLANEOUS
Orders made in another person's name without his or her consent or otherwise will be reported to the authorities. Tapper Collective AB has the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may require Tapper Collective AB to cancel the purchase and refund the amount paid in the best way. This can be performed at any time. Tapper Collective AB has the right to adjust prices, involve additional cost and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible. We reserve the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance of the product(s). The pictures may differ depending on the color settings in your computer. All pictures should be seen as illustrations only, and do not guarantee correct appearance and characteristics.
SECTION 29 – AMENDMENTS OF THESE TERMS
Tapper Collective AB may revise these terms and conditions from one time to another. The terms and conditions in force at the time of your purchase from www.gettapper.com apply to your purchase. Hence, please make sure to review the terms and conditions prior to making your purchase from us to check the updated terms and conditions applicable.